{"id":1309,"date":"2025-08-26T10:35:18","date_gmt":"2025-08-26T10:35:18","guid":{"rendered":"https:\/\/prosecco-elegance.ro\/new\/?page_id=1309"},"modified":"2026-04-30T19:25:33","modified_gmt":"2026-04-30T16:25:33","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/pause-elegance.ro\/en\/termeni-si-conditii\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1309\" class=\"elementor elementor-1309\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e6976 e-con-full e-flex e-con e-parent\" data-id=\"a3e6976\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e4ae8a0 e-con-full e-flex e-con e-child\" data-id=\"e4ae8a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32d044e elementor-widget elementor-widget-heading\" data-id=\"32d044e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What you need to know about<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67d1036 elementor-widget elementor-widget-heading\" data-id=\"67d1036\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1429de e-flex e-con-boxed e-con e-parent\" data-id=\"f1429de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80b145b elementor-widget elementor-widget-text-editor\" data-id=\"80b145b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 data-start=\"129\" data-end=\"174\">Terms and Conditions \u2013 Pause Elegance<\/h3><p data-start=\"176\" data-end=\"415\">These Terms and Conditions govern the use of the digital platform through which Pause Elegance customers \u2013 a bar located at Henri Coand\u0103 International Airport (Otopeni) \u2013 can order and pay online for products served directly at the table.<\/p><p data-start=\"417\" data-end=\"817\">Pause Elegance is a brand of SC PVP TASTY FOOD SRL, headquartered in Bucharest, Str. Lavandei no. 3, bl. P33, sc. 2, ap. 28, registered with the Trade Register Office attached to the Bucharest Tribunal under no. J40\/7522\/2019, VAT no. RO41233747, account no. RO05BRDE445SV19060554450, BRDE Bank, legally represented by Antonio Madularu, as Administrator, hereinafter referred to as the BENEFICIARY\/THE CLIENT.<\/p><h4 data-start=\"819\" data-end=\"848\">1. General Information<\/h4><p data-start=\"849\" data-end=\"1064\">Our ordering website\/application is operated by Pause Elegance, hereinafter referred to as the \u201cOperator\u201d or \u201cWe.\u201d Accessing the digital menu via QR code and placing orders implies acceptance of these terms.<\/p><h4 data-start=\"1066\" data-end=\"1102\">2. Products and Availability<\/h4><p data-start=\"1103\" data-end=\"1305\">The displayed products include: salads, sandwiches, coffees, soft drinks, alcoholic beverages (sold only to persons over 18 years of age), and tobacco. All products are served directly at the customer\u2019s table.<\/p><p data-start=\"1307\" data-end=\"1434\">We reserve the right to temporarily modify the availability of certain products, depending on stock and operating hours.<\/p><h4 data-start=\"1436\" data-end=\"1468\">3. Ordering Method<\/h4><p data-start=\"1469\" data-end=\"1709\">Customers scan a QR code from the table or location.<br data-start=\"1524\" data-end=\"1527\" \/>They select the desired products from the digital menu.<br data-start=\"1574\" data-end=\"1577\" \/>They pay for the order online through the secure platform.<br data-start=\"1625\" data-end=\"1628\" \/>The order is automatically processed at the waiters\u2019 station and delivered to the indicated table.<\/p><h4 data-start=\"1711\" data-end=\"1726\">4. Payment<\/h4><p data-start=\"1727\" data-end=\"1935\">Payment is made exclusively online, by bank card, Apple Pay, Google Pay, or other methods accepted by our platform.<br data-start=\"1851\" data-end=\"1854\" \/>After payment confirmation, the order is registered and prepared for delivery.<\/p><h4 data-start=\"1937\" data-end=\"1966\">5. Delivery Policy<\/h4><p data-start=\"1967\" data-end=\"2242\">The ordered products are delivered only within the physical Pause Elegance location inside the airport. Deliveries outside the bar premises are not accepted.<br data-start=\"2131\" data-end=\"2134\" \/>The average delivery time is 5\u201310 minutes, depending on the complexity of the order and the volume of requests.<\/p><h4 data-start=\"2244\" data-end=\"2282\">6. Cancellation, Returns, and Refunds<\/h4><p data-start=\"2283\" data-end=\"2348\"><strong data-start=\"2283\" data-end=\"2294\">Cancellation<\/strong> \u2013 Orders may be canceled in the following situations:<\/p><ul data-start=\"2349\" data-end=\"2615\"><li data-start=\"2349\" data-end=\"2459\"><p data-start=\"2351\" data-end=\"2459\">before processing, within a maximum of 1\u20132 minutes after payment, if the order has not yet been taken over by staff;<\/p><\/li><li data-start=\"2460\" data-end=\"2615\"><p data-start=\"2462\" data-end=\"2615\">after delivery to the table, if the delivered product is non-compliant (different from the one ordered, spoiled, with damaged packaging, or expired).<\/p><\/li><\/ul><p data-start=\"2617\" data-end=\"2833\">Customers are requested to notify the staff immediately after receiving the order. Justified cancellations will be treated as a priority, and the customer may choose between a refund of the product\u2019s value or its replacement.<\/p><p data-start=\"2835\" data-end=\"2973\"><strong data-start=\"2835\" data-end=\"2844\">Returns<\/strong> \u2013 Returns are accepted only for non-compliant or incorrectly delivered products, not for subjective preferences after delivery.<\/p><p data-start=\"2975\" data-end=\"3031\"><strong data-start=\"2975\" data-end=\"2989\">Refunds<\/strong> \u2013 Refunds are made in the case of:<\/p><ul data-start=\"3032\" data-end=\"3196\"><li data-start=\"3032\" data-end=\"3102\"><p data-start=\"3034\" data-end=\"3102\">product unavailable at the time of the order and impossible to replace;<\/p><\/li><li data-start=\"3103\" data-end=\"3144\"><p data-start=\"3105\" data-end=\"3144\">double transaction or payment error;<\/p><\/li><li data-start=\"3145\" data-end=\"3196\"><p data-start=\"3147\" data-end=\"3196\">non-compliant product, refused immediately after delivery.<\/p><\/li><\/ul><p data-start=\"3198\" data-end=\"3335\">Refunds are processed within 3\u20137 business days, depending on the issuing bank. Requests must be sent to: <a class=\"decorated-link\" href=\"mailto:ofice@pvp-food.ro\" rel=\"noopener\" data-start=\"3316\" data-end=\"3333\">ofice@pvp-food.ro<\/a><\/p><h4 data-start=\"3337\" data-end=\"3372\">7. Customer Behavior<\/h4><p data-start=\"3373\" data-end=\"3560\">We reserve the right to refuse orders from customers who abuse the system, are under the influence of alcohol\/drugs, or display inappropriate behavior towards staff.<\/p><h4 data-start=\"3562\" data-end=\"3583\">8. Liability<\/h4><p data-start=\"3584\" data-end=\"3710\">Pause Elegance undertakes to deliver orders correctly, in good condition, and on time. We do not assume responsibility for:<\/p><ul data-start=\"3711\" data-end=\"3884\"><li data-start=\"3711\" data-end=\"3760\"><p data-start=\"3713\" data-end=\"3760\">payment errors caused by external providers,<\/p><\/li><li data-start=\"3761\" data-end=\"3806\"><p data-start=\"3763\" data-end=\"3806\">the customer\u2019s poor internet connection,<\/p><\/li><li data-start=\"3807\" data-end=\"3884\"><p data-start=\"3809\" data-end=\"3884\">unauthorized use of the customer\u2019s card (but we will cooperate with the bank).<\/p><\/li><\/ul><h4 data-start=\"3886\" data-end=\"3913\">9. Data Protection<\/h4><p data-start=\"3914\" data-end=\"4008\">Personal data is processed in accordance with the Privacy Policy available on the website.<\/p><h4 data-start=\"4010\" data-end=\"4031\">10. Amendments<\/h4><p data-start=\"4032\" data-end=\"4166\">We may update these terms at any time. The updated version will be published on the platform, with the date of the last modification indicated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Ce trebuie s\u0103 \u0219tii despre Termeni \u0219i Condi\u021bii Termeni \u0219i Condi\u021bii \u2013 Pause Elegance Ace\u0219ti Termeni \u0219i Condi\u021bii reglementeaz\u0103 utilizarea platformei digitale prin care clien\u021bii Pause Elegance \u2013 bar localizat \u00een Aeroportul Interna\u021bional Henri Coand\u0103 (Otopeni) \u2013 pot comanda \u0219i pl\u0103ti online produse servite direct la mas\u0103. Pause Elegance este o marc\u0103 SC PVP TASTY [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1309","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Termeni \u0219i Condi\u021bii | PAUSE Elegance by Budureasca<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termeni \u0219i Condi\u021bii | PAUSE Elegance by Budureasca\" \/>\n<meta property=\"og:description\" content=\"Ce trebuie s\u0103 \u0219tii despre Termeni \u0219i Condi\u021bii Termeni \u0219i Condi\u021bii \u2013 Pause Elegance Ace\u0219ti Termeni \u0219i Condi\u021bii reglementeaz\u0103 utilizarea platformei digitale prin care clien\u021bii Pause Elegance \u2013 bar localizat \u00een Aeroportul Interna\u021bional Henri Coand\u0103 (Otopeni) \u2013 pot comanda \u0219i pl\u0103ti online produse servite direct la mas\u0103. 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